FitGum Acai Berry Return and Refund Policy

Our Commitment to Your Satisfaction

At FitGum Acai Berry, your satisfaction is our top priority. We understand that sometimes returns or refunds may be necessary. That's why we offer a straightforward return and refund policy to provide you with peace of mind.

Eligibility for Returns and Refunds

You may request a return or refund if:

• The product is unopened, unused, and in its original packaging.
• The product is damaged or defective upon arrival.
• You received the wrong product.

How to Initiate a Return or Refund

To initiate a return or refund, please follow these steps:

1. Contact our customer service team through our website or email.
2. Provide your order number and the reason for your return or refund request.
3. Our customer service team will guide you through the return process and provide a return shipping label, if applicable.
4. Once we receive the returned product and verify that it meets the eligibility requirements, we will process your refund within 7 business days.

Refund Method

Approved refunds will be credited to the original payment method used for the purchase.

Non-Refundable Items

Please note that the following items are non-refundable:

• Products that have been opened or used.
• Products that are not in their original packaging.
• Products purchased from unauthorized retailers.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired product.